No issues in the area. Within the past few weeks VLC has started flickering green when playing DVDs. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. The WiFi light will flash green for 2 minutes during this process. In some things Virgin sucks. Options. Options. Neighbours have no issues. the hub is still flashing green lights 24 hours now. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. All cables appear to be fine, I have rebooted and reset. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. Telewest wall socket: no visible power to be switched on. . No light: There’s no internet connection. I got my new hub 5 at 5th and managed to install it at that day. The green arrows are flashing with a constant green bottom light. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. So no where to call and no help to find until to morning. can please look into this. In response to David_Bn. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. The internet is not working at all. Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Did a normal restart and it was fine, then it went off again. I’ve tried setting it up near the router etc etc. and tells you of more local issues down to street cab. on 31-10-2022 17:07. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. Virgin Media. **TV:** Samsung 55" Q95T. . . Thanks for posting and welcome to the community. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. Hello, WiFi HUB 3. We would like to show you a description here but the site won’t allow us. ReneM. - 5258622. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. No virgin socket in QuickStart, set up and connections yesterday; Green light flashing, set up in QuickStart, set up and connections yesterday; Flashing green power light and solid green Wi-Fi light in Networking and WiFi Monday; Internet down/Restart between midnight/1AM in Networking and WiFi Sunday; Broadband. Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. Make sure all cables coming into and out of the Hub are pushed in firmly. Is there anyway i can book an appointme. Since then I have checked the physical connection and rebooted the hub multiple times but no change. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. It was a black screen with the info that the channels were updating etc. In your Stream kit you’ll find everything you need to get the Stream box up and running. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. e in the future). Each light indicates a different behavior. Got up this morning and green light flashing on Hub 5. Still no change? Not sure if there’s issues in my areaIt can be a little concerning when your Virgin Media Hub lights start flashing in different ways. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. Flashing Green: WPS is connecting a new device. Iam new here. I use an NTL TV socket for broadband. Red power light on the Virgin Media Hub 3 The power light of the Virgin Media Hub 3. For the last two weeks my virgin broadband has cut out at approximately the same time each day, from 1330 to 1730. Flashing Green & Red = possible power cable issue. It goes through spells where the entire playback area with the viewer at any size will flicker between green and the video. Wait at least a full minute for the router to reboot. on 18-09-2023 15:45. Phone. Green light flashing Hi, I have this issue since 3h now. For a brief period, press. It keeps flashing green and then flashing white and my connectivity is still in and out. If they are not, it is best to contact Virgin Telco customer service for assistance. Mark as New; Bookmark this. Thank you for your post and welcome to our community forums. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. 0 Since yesterday evening I have had no Internet or TV. Forum; Apps. As the live TV is still working more than likely this will be an. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Engineer booked for Friday but I have no data left and need to WFH. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. On the router the WiFi light is green and the bar at the bottom of the router is flashing green. virgin media tech support has no clue. After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing. Alternatives to Super Hub 4 routers. Green flashing is a firmware update in progress. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. on 16-10-2022 12:27. QuickStart, set up and connections. Are the Booster pods free? Virgin Media advises these Booster pods come at a charge of £5 per month. However, the Hub is just flashing green and I don't have any net access. hub 5 flashing blue light. WiFi Pod flashing red. In Router Mode the power light should be white. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. Press the Home button on your Virgin remote and navigate through the Help and Settings category to the Clear or Reset TiVo box option and then select Reset. Once the power white goes solid white, check if the internet light is no longer flashing red. . It drops out to slow white flashing from time (as if it is trying to reset) and then goes back quick yellow flashing. This means that the Virgin Media Hub is on. This light fl ashes green when the Hub’s downloading a software update. Phone line was also off at this time but TiVo providing TV channels ok. Stay safe online. It provides phone, internet and TV services to its customers. Did a pinhole reset and again, it worked and went to a flashing red light. The " Understand what the lights mean on the WiFi Hub " on <this page> may help. . (1) the “check service,”Area status webpage" (link at top right of this forum) (2) the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. on 08-04-2023 10:07. 0 to connect to compatible WPS devices. How to pay my Virgin Media bill. After a short delay and several lengthy phone calls to the Customer Service team, my Quick Start box arrived at new property yesterday. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. Hello, my network died at around 3am and this morning have tried to reboot and now have a green flashing light and still no service. . It is important to note that each type of Hub has light codes that show the status of various internet services. I’ve checked for issues in my area, Virgin are reporting. I have had a green flashing light on my broadband router I have followed the steps provided by Virgin check cables reboot ect ect but nothing. Now my hub has green flashing arrows all day and never connects. Also the time on the logs seems to be incorrect (i. on 01-04-2023 20:55. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Today I've received my hub 5 and green light is flashing for few hours now. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcWe would like to show you a description here but the site won’t allow us. 1. SpeedFlashing green arrow virgin router. It means theres a problem with the return path on your virgin box- basically meaning that your unable to access on demand and hd services. Re: Flashing green light hub 5. Hi, i got self installation kit with hub 3. I need my network back as quick as possible. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. I had the hub 5 installed yesterday. The wall socket and wiring was alteady done on the property by the previous tenant. 1. Got to 3 out of 3 and then box restarted again. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. booked another engineer but only appointment avaialble is for Friday 😡. Hi Team, Got my quickstart pack yesterday, but after connecting to the wall socket the hub 3. Useless WiFi not working this 24 hrs an engineer booked for another 24hrs . Try a reset as this. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant drop. Password Issues: Double-check your WiFi password. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. The light went normal at first, solid white, then flashing white, and then it turned flashing green. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. or maybe Tuesday. . Just keeps resorting back to flashing green. Can you Check first for any “known network faults - Try in 2 places. Back panel power and reset button. Try restarting it, and if the problem persists, contact Virgin Media support. If this is the case, turn Wi-Fi off and check again. 2. We would like to show you a description here but the site won’t allow us. The Virgin connect app just says no pod detected. Now, navigate to the Advanced Settings, then click on Wireless. how can i get a co;. Phone. Pressing the button for two seconds will prepare the Hub 3. Networking and WiFi. 14-04-2023 15:38 - edited 14-04-2023 15:41. Hello. on 04-02-2023 22:33. Its a Hub 3. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. on 07-01-2023 13:02. If the light is red, it means there is an issue with your internet connection. Virgin report no issues in my area and have said I will need an engineer to come out to check but I am only able to book an appt for Tuesday it’s Saturday night now and was cut. Home Phone. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. Browse Virgin Media Virgin Media Community. The WiFi light will flash green for 2 minutes during this process. 0 provides essential information about the device’s power status. 8. After it, navigate to the Admin settings and restart your Virgin Box. Check your Hive Hub is placed correctly by following the guide here. Green flashing light and no internet at all. My TiVo box tried to run an update. i have looked at the network log doesn't look good. Options. flashing green light . The Stream remote. I've not had internet for 3 days now. Joining in In response to Carley_S. Rebooted several times, and waited for hours to download the update. Now it is giving me the Green flashing power light with the solid green Wifi light. ughugh. On the router the WiFi light is green and the bar at the bottom of the router is flashing green. . booked another engineer but only appointment avaialble is for Friday 😡. Late Saturday night the internet started to drop. Point the 360 remote towards the box; Press and hold the TV and 0 button for 10 seconds - this should force pairing; Did that not work? Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. These lights are: Power: This light will be solid white when the router is powered on. WiFi down and after following steps to reset the hub light is now flashing green. The connection dropped today and was in and out for most of the morning. Virgin Media customers do this when their Wi-Fi doesn’t work properly. Manage Your. Any ideas? Thanks I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. I have checked the service status in my area and it says no issues. and tells you of more local issues down to street cab/ postcode level. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. Based in E1, have had no wifi and landline isn’t working since yesterday 7pm. . Attaching the outdoor wall socket picture for reference. It may be stuck in an update loop. green arrows flashing again today and no internet. Alternatively, you can hold down the standby button on the front of your box for five seconds or unplug it from the main power supply, wait 20 seconds and then plug it back in. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. After investigating I did find this logs: 17-10-2022 07:49:30 notice CM-STATUS message sent. com A flashing green color means the device is downloading a software update. 0 and after setting it all up, the power light has been flashing green all day. This process can start again if there’s lots of interference. The green arrows have continued to flash and the service i. - 5037035Flashing green lite on virgin modem Virgin media flash wifi light . I googled the meaning of flashing green and they said it is updating the firmware, then I just let it be that way for the whole afternoon. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. 1 ACCEPTED SOLUTION. I followed all instructions and I can see green wifi icon and green light blinking. If it's set to the default (Off) then the box just accepts the frame rate difference which isn't noticeable by most users and shouldn't blank the screen out. Flashing green ring. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to help. Web light is stable and single bar light at the bottom of the router is also stable. I’ve checked all cables and they seem fine,it’s not. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. Currently, if I export a sequence into an . Stream from Virgin Media. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. Vonage 2nd line. Hub 5 flashing green light. It has done for over a couple of hours now. Networking and WiFi. Joining in. Home Phone. It means there is an issue with your connections even though the Virgin Hub 4 is on. It’s now 8:29pm. Step 1. The service status in our area shows no issues. Phone. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Green flashing is a firmware update in progress. After 40 minuets I try the reset button for 30 seconds. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. So no where to call and no help to find until to morning. 13 minutes ago. Flashing green arrows. Solid green wifi light, flashing green arrow and power light. Sometimes the bottom light flashes green while the arrows are flashing too. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. It’s likely to be a loose connection in your home. Everything was working ok (installed 2018) Router started flashing green. Reset the box with the button, shut it off for the hour and still the same. on 21-03-2023 06:43. I even left it off by the wall overnig. Pressing the button for two seconds will prepare the Hub 3. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. How to fix Virgin Media Router arrows flashing green in this article. Here are some examples of a bad WiFi setup: The WPS button is just above the Virgin Media logo. It may be stuck in an update loop. When you press the WPS button on the back of the Hub, the light ring will flash blue gently for 2 minutes. You can find this on the base of your Virgin Media box if you. Options. Options. You could also try the web page status, but this is not recommended. Account - Cable. The sound is unaffected when it's flashing. Stay safe online. Sort the first V6 box yourself > Let the 2nd V6 box upgrade itself > Install any Virgin TV 360 Mini box. 1701-e's sounds like something different, but I'm not sure what. Hi, Curious if anyone has had a flashing green light on the Hub 5. Hello. have been without internet for 24+ hours now and earliest a technician can come is another 4 days. I would LOVE to be able to utilize my GPU to render, as it helps to reduce the time spent on project renders for effect heavy projects, but it seems that this is still causing issue. I have a lg 42ld 420 c tv with a problem . We've had a look at our systems from here and cannot find anything that explains the issues you're having. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says. The first thing to do here. Started yesterday and mega slow internet. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Step 3. He left after stating all good. This flashes during set up, and then stays green for 2 minutes when you're done. Wait at least a full minute for the router to reboot. It’s like a. plz. Options. any. 1 ACCEPTED SOLUTION. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. and tells you of more local issues down to street cab/ postcode. From knowing what you’ve got recorded thanks to Series Link+. Called VM for activation and checking. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. They won’t answer the phone or reply to my. on 30-11-2022 19:19. How ever internet access continued. A power adaptor to plug into the Stream box and a power socket at the wall. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. Tried the virgin d. Any help greatly appreciated. That is 8 hours 30 minutes of flashing green light. Have tried resetting: holding reset button for 60 seconds; no dice. Volt. Options. Options. Do this now if needed, as it's a £25 fee if done later. It’s showing 2 flashing green arrows and the bottom light is solid green while the WiFi icon at the top is solid green. Find out moreVirgin Mobile is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. My Virgin Media App. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcflashing green arrows on virgin hub 3. Just let it sit for about 10 minutes to sort itself out. Troubleshooting the Hub 3 If you're having trouble. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Virgin Media Hub 5 Light Status Overview. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. Options. 6c Windows XP. We would like to show you a description here but the site won’t allow us. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). All 3 lights on my virgin super hub are green and flashing very quickly should they all be flashing and shouldn t the top light be blue. For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. However, if you have the Ultimate Oomph or Gig1 Fibre Broadband package then these will be. Press the thumbs down button 3 times. I went to the logs in the HUB4 and pulled the following: Cable. Even phoned VM to activate the router and got a text confirming it has been activated. . 2 Green Flashing Arrows. Welcome back to our community forums and sorry to hear you had this issue with your hub. Also you can try ringing 0800 561 0061 which will give you any information local to you regarding outages. Options. I do not have a virgin - 5108163. We get a constantly flashing green light, which means it's trying to get an Internet connection. Have tried to check all the cables connected inside it - done v. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). I do not have a virgin media connection box - could this be the issue? 0 Kudos Reply. and tells you of more local issues down to postcode level. Hi all I have a Hub 3. For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. This includes: The Stream box. Failing that, it’s time to call Virgin’s support team. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. After that it starts the process over again and reverts back to the green. I can connect but there is no internet connection. If the pods are flashing blue or green they are never going to work again. Options. 2. We would like to show you a description here but the site won’t allow us. This could be caused by a fault in the network or a problem with the customer's equipment. GreenArrows. Brand new to virgin today. It has done for over a couple of hours now. If it is a screw-on type connector try tightening it but only finger tight. My Virgin Media App. Software updates are downloading slowly when the green status blinks slowly. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Account - Cable. Joining in. Sky has a diagnostic tool which may help you fix this. Literally just got my broadband installed yesterday. Then it stops for a minute or so and then starts flashing again. I've the network status in my area and it says no problems. However, from time to time, some of these services may encounter technical issues. Browse Virgin Media Virgin Media Community. We would like to show you a description here but the site won’t allow us. Home Phone. I’ve plugged and unplugge. on 13-03-2023 11:11. on 04-12-2022 12:12. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode. It will also flash when the Hub is downloading new software. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). This is the 4th time in the space of a month my Hub 5 has stopped working completely. Solid green: The Hub 3 is connected to the internet. Bought belkin wireless router & after installing it the light has never changed from amber to blue. The reason that your Virgin Media router is flashing green is that it is searching for WPS. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. If nothing shows on there, try calling it in as a fault (free on 150 VM line.